Booking Confirmation

• Prepayment of 50% of the total daily value, via bank deposit or credit card. Remaining balance, other expenses and service charges must be paid at check-out.

Check-In / Check-Out

• Check in from 2pm.
• Check out until 12 (Midday).

Additional Person

• Additional person with an increase of 40% of the daily rate of the chosen accommodation.
• Allowed only in standard or double accommodation.

Children

• Children are only accepted if they are 8 years old or older.
• We do not have structure or services exclusively for children.

Cancellation or Changes in Reservation

• Cancellation requests must be sent by e-mail to reservas@pousadamaya.com.br.
• For cancellations with more than 15 days in advance, the prepayment amount will remain as credit to be used within 3 months counting from the original reservation date.
• For cancellations with less than 15 days in advance, there will be no refund of the prepayment amount.
• In case of early departures, there will be no refund of the prepayment amount or credit for later use.

Extra Information

• Service charge 10% (consumption).
• Rates include breakfast.
• In all suites are included Sky HDTV, free wireless internet system and 220v Voltage.
• We work with packages at weekends.
• Special packages (holidays, honeymoon, anniversary etc.).
• We offer a massage room, and swimming pool.
• Pets are not allowed.

Tips

• Alto Paraíso de Goiás has only one bank named Itaú Bank. If you are not a bank accountant, do not forget to withdraw money in the city of Brasilia – DF to pay for waterfalls tickets.
• The city does not have car rental companies.